customerservice@vixpaulahermanny.com

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ViX Paula Hermanny

ViX gift cards never expire and have no fees for redemption. You can use them both in-store and online by entering the access code provided.If you&apos;ve misplaced your gift card, don&#x2019;t worry! Just reach out to our customer care team at customerservice@vixpaulahermanny.com, and we&#x2019;ll be happy to resend your gift card via email.To apply your gift card online, simply head to the checkout page and enter the digital code in the &quot;Gift Card or Discount Code&quot; field.

ViX gift cards never expire and have no fees for redemption. You can use them both in-store and online by entering the access code provided. If you've misplaced your gift card, don’t worry! Just reach out to our customer care team at customerservice@

Does my Gift Card expire?

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US Shipping Timing and Rates

International Shipping Timing and Rates

UK Shipping Timing and Rates

How long will it take me to get my order?

How do I expedite an order?

Can I pre-order items if I'm an international customer?

Can I cancel my order if I am located in the UK?

Shipping

What is your return policy?

How do I return an item?

How do I track my return?

How soon will I get my refund?

How do I exchange an item?

When will my exchange arrive?

Will I be charged a shipping fee for an exchange?

Can I exchange an item for store/online credit?

Are sale items returnable?

Can I still return my suit after 30 days?

What if my item comes damaged?

What is the procedure for returning a gift?

What does "exchange only" mean?

Why can't I return a regular item and an  exchange only item on the return portal?

US Returns

Returns & Exchanges Policy - UK Customers

Returns & Exchanges Policy - International Customers

International Returns

Does ViX provide price matching or offer post-purchase price adjustments?

Why doesn't ViX offer price matching or adjustments?

Price Adjustments

Returns & Exchanges

What are your holiday hours?

What are your Christmas shipping cut-off times?

What is your holiday return policy?

Holiday Shipping

How do I find my size?

Are pads removable?

Fit Guide

What are your business hours?

Where can I try on ViX?

Where are ViX suits manufactured?

What are ViX suits made of?

Does ViX ship internationally?

About ViX Swimwear

How can I track my order?

How do I cancel/edit my order?

What if an item(s) is missing from my order?

What if my package is lost?

The tracking number shows my package was delivered but I have not received it. What should I do?

Does my Gift Card expire?Updated 6 months ago