Unclaimed & canceled pickup ordersUpdated 3 months ago

Pickup orders that are not collected within the 72-hour pickup window may be canceled and refunded to the original payment method.

What to expect if your order is canceled:

• A refund will be issued to the original form of payment used at checkout.
• Please allow several business days for the refund to appear on your statement, depending on your financial institution.
• You will receive an email notification if your order is canceled.

If you are unable to pick up your order before the window closes, please contact Customer Service in advance. In many cases, we can extend the pickup period — see Extending your pickup window for more information.

If you believe your order was canceled in error, please contact Customer Service with your order number and we will be happy to assist.