ViX Paula Hermanny logo
ViX Paula Hermanny logo

All articles

What does "exchange only" mean?Updated 6 months ago

Items discounted by 50% or more are not eligible for refunds, but they can be exchanged for a different size, item, or store credit. These items will be clearly marked at the time of purchase with “exchange only” in the product title.


In line with our commitment to enhancing customer satisfaction, we have replaced our Final Sale policy with an Exchange Only Policy. We want our customers to feel confident in finding the right fit. When you see a product marked as "exchange only," you can be assured that it can be exchanged for a different size, color, or for store credit. *Only for US Purchases and Customers.

Was this article helpful?
Yes
No