We are open Monday - Friday from 8:00 am PST - 4:30 pm PSTWe observe all mayor holidays

<ul id="isPasted" style="box-sizing: border-box; margin: 0px 0px 0px 18px; padding: 0px; list-style: disc; color: rgb(110, 110, 110); font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin: 0px; padding: 0px;">We are open Monday - Friday from 8:00 am PST - 4:30 pm PST</li><li style="box-sizing: border-box; margin: 0px; padding: 0px;">We observe all mayor holidays</li></ul>

What are your business hours?

You can visit our ViX Stores or find a partnering retailer near you here.

<span id="isPasted" style="color: rgb(110, 110, 110); font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You can visit our&#xA0;<a href="https://www.vixpaulahermanny.com/pages/our-stores" rel="noopener noreferrer" style="box-sizing: border-box; margin: 0px; padding: 0px; text-decoration: underline; color: inherit; font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank">ViX Stores</a>&#xA0;or<span style="color: rgb(110, 110, 110); font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;find a partnering retailer near you&#xA0;<a href="https://www.vixpaulahermanny.com/pages/store-locator" rel="noopener noreferrer" style="box-sizing: border-box; margin: 0px; padding: 0px; text-decoration: underline; color: inherit; font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank">here</a>.

Where can I try on ViX?

Most of our exquisite prints, colors, fabrics, and unique details are all handcrafted in Brazil. We do source products from all over the world, and we list the country of origin within the product description.

Most of our exquisite prints, colors, fabrics, and unique details are all handcrafted in Brazil. We do source products from all over the world, and we list the country of origin within the product description.

Where are ViX suits manufactured?

Swimwear make varies from piece to piece, you can look under 'Product Features' for fabric composition.

<span id="isPasted" style="color: rgb(110, 110, 110); font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Swimwear make varies from piece to piece, you can look under &apos;Product Features&apos; for fabric composition.

What are ViX suits made of?

Yes, we ship to most countries. All of our information regarding international orders can be found in this link: International Orders. Please note when placing an international order duties and taxes will be applied at checkout. With any further ques

<p id="isPasted" style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(110, 110, 110); font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Yes, we ship to most countries. All of our information regarding international orders can be found in this link:&#xA0;<a href="https://www.vixpaulahermanny.com/pages/shipping-and-return-policy" rel="noopener noreferrer" style="box-sizing: border-box; margin: 0px; padding: 0px; text-decoration: underline; color: inherit;" target="_blank">International Orders</a>. Please note when placing an international order duties and taxes will be applied at checkout.<p style="box-sizing: border-box; margin: 15px 0px 0px; padding: 0px; color: rgb(110, 110, 110); font-family: Futura-Book, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">With any further questions, please contact our Customer Care Team +1 855.677.0670 or&#xA0;<a href="mailto:customerservice@vixpaulahermanny.com" style="box-sizing: border-box; margin: 0px; padding: 0px; text-decoration: underline; color: inherit;">customerservice@vixpaulahermanny.com</a>.

Does ViX ship internationally?

customerservice@vixpaulahermanny.com

We respond within 1-2 business days or less

Monday - Friday
8:00 a.m. to 4:30 p.m. PST

ViX Paula Hermanny

About ViX Swimwear

US Shipping Timing and Rates

International Shipping Timing and Rates

UK Shipping Timing and Rates

How long will it take me to get my order?

How do I expedite an order?

Can I pre-order items if I'm an international customer?

Can I cancel my order if I am located in the UK?

Shipping

What is your return policy?

How do I return an item?

How do I track my return?

How soon will I get my refund?

How do I exchange an item?

When will my exchange arrive?

Will I be charged a shipping fee for an exchange?

Can I exchange an item for store/online credit?

Are sale items returnable?

Can I still return my suit after 30 days?

What if my item comes damaged?

What is the procedure for returning a gift?

What does "exchange only" mean?

Why can't I return a regular item and an  exchange only item on the return portal?

US Returns

Returns & Exchanges Policy - UK Customers

Returns & Exchanges Policy - International Customers

International Returns

Does ViX provide price matching or offer post-purchase price adjustments?

Why doesn't ViX offer price matching or adjustments?

Price Adjustments

Returns & Exchanges

What are your holiday hours?

What are your Christmas shipping cut-off times?

What is your holiday return policy?

Holiday Shipping

How do I find my size?

Are pads removable?

Fit Guide

How can I track my order?

How do I cancel/edit my order?

What if an item(s) is missing from my order?

What if my package is lost?

The tracking number shows my package was delivered but I have not received it. What should I do?