Once your order has been fulfilled, you will be emailed multiple times to update you on the status of your order. These include Order Confirmation, Order Shipment Confirmation, When the Order is out for Delivery, and when the Order has been Delivered
You are unable to change or edit an order once the order has been successfully placed. Please email us at [email protected] or call us at +1 855-677-0670 right away so we can assist.
Please email us at [email protected] and our Customer Care Team will be happy to assist.
At ViX Paula Hermanny, we strive to ensure your order arrives safely. However, please note that we are not responsible for any lost or stolen packages once they are in transit or delivered. If you believe your package has been lost or stolen, we reco
There are times that tracking shows the package was delivered but it doesn't get dropped off until the next day or so. If you still haven't received it in 10 business days, please contact us at [email protected]