customerservice@vixpaulahermanny.com

We respond within 1-2 business days or less

Monday - Friday
8:00 a.m. to 4:30 p.m. PST

ViX Paula Hermanny

ViX Help Center

Hello,

We are working as fast as we can to get your order to you. We aim to have orders shipped within one business day. If your order was placed during a promotion, then it may be delayed by 2-3 days due to the increase in volume we are working through. 

We will email you a confirmation once it ships and that will include tracking information as well.

If you have any questions in the meantime, please don't hesitate to reach out at customerservice@vixpaulahermanny.com

Best, 
ViX

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